Introduction

Discover the seamless integration of IdentityCheck with GoSchedule, the ultimate appointment scheduling solution for SMBs and enterprises. GoSchedule’s mission to simplify online scheduling and resource management, combined with IdentityCheck’s robust ID verification, adds a layer of trust and security to your business operations. Effortlessly book online appointments, accept payments, and integrate with your existing systems via GoSchedule’s API-first approach.

Why Connect IdentityCheck to GoSchedule

Integrating IdentityCheck with GoSchedule brings several compelling advantages for businesses handling sensitive customer interactions.

• Enhanced Security: Incorporate identity verification directly into your scheduling process, ensuring that all clients are genuine, reducing the risk of fraud.
• Streamlined Appointments: Automate KYC checks to accelerate appointment bookings and reduce manual verification processes.
• Improved Client Experience: Offer a one-stop solution for booking and identity verification, elevating your service’s professionalism.

For a real-world example, see how Wardle Partners achieved a significant ROI by integrating IdentityCheck into their workflow, saving time and costs. Read the full case study here.

Setting Up the Integration

1. Log in to your GoSchedule dashboard and navigate to the integrations section.
2. Select IdentityCheck from the list of available integrations.
3. Follow the prompts to link your IdentityCheck account using API credentials.
4. Configure the settings to define when to initiate identity checks during the booking process.
5. Save your configuration and test the integration with a sample appointment.
6. Ensure all IDs are verified as part of the scheduling process.

How It Works in GoSchedule

Once set up, the integration operates seamlessly within GoSchedule. For instance, when a client books an appointment, they are prompted to complete an identity check in GoSchedule. This involves a straightforward verify identity step where their ID details are securely cross-referenced before appointment confirmation, ensuring authentic client interactions.

Frequently Asked Questions

How is my data stored? All ID data is securely encrypted and handled according to compliance standards.

Can I customize the verification process? Yes, settings can be tailored to require specific client details or documents.

What happens if a verification is incomplete? The appointment can be flagged for follow-up, or the client can receive notification to complete their ID verification.

Final Thoughts

Integrating IdentityCheck with GoSchedule enhances both the security and efficiency of your scheduling processes by embedding ID verification where it’s needed the most. Leverage these capabilities to bolster trust and operational excellence in your online appointments.