Introduction

Welcome to the seamless integration of IdentityCheck with Qminder, the intuitive waiting list management system that simplifies customer service for physical locations. Qminder’s mission, “to create seamless customer experiences with smart queue management,” is complemented by features like real-time visitor data, client management, and enhanced API capabilities. By integrating IdentityCheck, businesses can add an extra layer of security and efficiency to their customer check-in processes with robust ID verification.

Why Connect IdentityCheck to Qminder

Integrating IdentityCheck with Qminder offers a myriad of benefits, particularly in enhancing the security and efficiency of customer interaction. Firstly, incorporating ID verification within Qminder reduces the risk of fraudulent activities by ensuring clients’ identities are verified accurately upon check-in. Additionally, it streamlines the client management process by conducting identity verification instantly as part of the KYC check. With a case in point, Guardian Tax Solutions managed a 90% reduction in onboarding time using IdentityCheck, a testament to the prowess of unified systems in managing client data efficiently.

Setting Up the Integration

1. Log in to your Qminder account and navigate to the ‘Integrations’ section.
2. Select ‘IdentityCheck’ from the list of available integrations.
3. Click on ‘Connect’ and enter your IdentityCheck API key and secret.
4. Adjust the ID verification settings according to your business needs.
5. Test the integration with a sample ID check to ensure everything is working seamlessly.
6. Activate the integration and begin using it in your customer check-in flow.

How It Works in Qminder

Once integrated, IdentityCheck enhances the check-in process directly in Qminder. For example, when a customer arrives and checks in, Qminder prompts for an ID verification as part of the onboarding process. The system quickly performs the identity check, confirming the customer’s details in real-time. This ensures only verified customers proceed to the next steps, making your client management both secure and efficient.

Frequently Asked Questions

How is data stored during the ID verification process?
All data is securely encrypted and stored according to GDPR and industry best practices, ensuring your client information remains protected.

Can I customize the verification parameters?
Yes, IdentityCheck allows for customizable verification settings, enabling you to adapt the identity check to your specific business requirements.

What happens if a verification is incomplete?
If an identity check is incomplete, Qminder will alert you to follow up or re-request verification, ensuring minimal disruption in service flow.

Final Thoughts

Integrating IdentityCheck with Qminder significantly bolsters security while streamlining the client check-in process with efficient ID verification. This integration empowers businesses with a robust tool for managing customer flow, while prioritizing security and compliance. Explore the combined capabilities today to elevate your customer experience.