Introduction

Setster is revolutionizing the way enterprises manage appointments with its powerful online scheduling software. Designed to cater to complex booking needs while remaining accessible to smaller teams, Setster aims to simplify the way you schedule. With features such as automated reminders, real-time availability, and secure payment processing, Setster efficiently manages client bookings. The integration of IdentityCheck enhances Setster’s capabilities by providing reliable ID verification, ensuring your bookings are not only seamless but also secure.

Why Connect IdentityCheck to Setster

Integrating IdentityCheck with Setster adds a layer of security and trust to your scheduling process. By automating identity verification, you can streamline customer onboarding and reduce the risk of fraudulent appointments. This integration offers the following benefits:

• Enhanced Security: IdentityCheck offers robust KYC checks, providing peace of mind by verifying each client’s identity before appointments are confirmed.
• Efficient Client Onboarding: Save time during the appointment booking process by automating identity checks, reducing manual intervention and accelerating scheduling times.
• Cost Savings: By minimizing fraudulent bookings, you save on operational costs and optimize resource allocation.

A perfect example of these benefits can be seen in the Wardle Partners case study, where IdentityCheck saved significant time and costs.

Setting Up the Integration

1. Sign in to your Setster account and navigate to the integration settings.
2. Select “IdentityCheck” from the available integrations list.
3. Click “Connect,” then enter your IdentityCheck API credentials.
4. Customize your verification settings to match your appointment needs.
5. Enable the integration and test with a trial booking.
6. Monitor your dashboard to ensure smooth operation of the integrated features.

How It Works in Setster

Once integrated, the identity verification process begins shortly after a client books an appointment via Setster. For example, if a new customer books a consultation, a KYC check will automatically prompt upon submission. The system verifies identity in real-time, notifying you of verified or flagged details, allowing you to manage your resources accordingly.

Frequently Asked Questions

How does Setster store customer identity data?
Setster integrates with IdentityCheck to ensure that all identity data is securely stored and processed in compliance with industry standards.

Can I customize the KYC checks?
Yes, IdentityCheck allows you to tailor verification settings to meet the specific security needs of your business and appointment types.

What happens if a client’s identity check is incomplete?
IdentityCheck will notify you of incomplete checks in Setster, allowing you to follow up directly with the client before finalizing the booking.

Final Thoughts

Integrating IdentityCheck with Setster not only enhances the overall security of your appointment system but also provides a seamless experience for both you and your clients. By automating ID verification processes, you can focus on what truly matters—building trust and delivering exceptional service through your appointments.