Customer story

Otago Chocolate Company (Ocho)

Manufacturing · New Zealand

$16,000 saved · 10× ROI
~4 weeks Of manual work saved
~$16,000 HR cost saving
10× Return on investment
3,500 Remote participants supported
The challenge

Otago Chocolate Company faced the daunting task of conducting a shareholder special resolution that required certified voting from up to 3,500 shareholders via a remote meeting — an unprecedented challenge, with no obvious professional-services firm able to provide large-scale remote verification.

Traditional methods, such as one-to-one calls for ID verification, were estimated to take over four weeks — impractical within the tight timeframe, and logistically awkward, involving scheduling, rescheduling and verifying identities over video calls.

The solution

IdentityCheck — already used by regulated businesses worldwide — was customised to Otago Chocolate Company's needs, an attractive choice when a reliable solution had to be found fast. Key features:

  • Editable form and integrated ID check — adapted to capture and certify votes in one step, bulk-sent to all shareholders to vote and verify within minutes.
  • Rapid deployment — built, tested and deployed within a few days to meet the deadline.
  • Real-time reporting — progress monitored with daily summaries so the team could encourage participation before the deadline.
The results
Around four weeks of calls saved — an estimated $16,000 in HR cost, a 10× ROI
A secure, defendable and auditable voting process
Eliminated the tedious task of scheduling and verifying identities individually
Freed the team to focus on messaging, PR and managing the process
We just simply wouldn’t have been able to get it done. We had at least four weeks of work and two weeks to do it. The IdentityCheck team were fast, transparent, and awesome to work with.
Pete Lead Former Chairperson, Otago Chocolate Company

Want results like Otago Chocolate Company (Ocho)?

Start free and run your first check today, or book a demo and we will walk you through it.