Birdeye: where compliance fits

What Birdeye is

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Description supplied by Birdeye.

Where it fits

Before the workflow starts

Marketing systems hold people who are not clients yet. Compliance obligations begin at the moment one becomes a client, so this sits just upstream of the first step. The handover is the part worth getting right.

A check can start from

New Contact
New Lead

What StackGo sends to Birdeye

An outcome, never the client’s identity data. Birdeye would be told what happened; the verification detail stays in your system of record.

What happened
Who it was for
When
Where the record is

Every field is optional. What each one holds, and which carry personal data, is set out once in what “integrates with” actually means.

Everything else Birdeye publishes

Birdeye’s public integration surface

The rest of what Birdeye exposes on Zapier, beyond the ones above. This is the raw material a connector would use.

14 more events

Auth Test
New Appointment
Cancel Appointment
New Canceled Invoice
Complete Appointment
Confirm Appointment
New Refund
New Ticket
New Invoice
New Payment
New Review
No Show Appointment
Review Deleted
Review Updated

10 actions

Create Appointment
Create Customer
Create Invoice
Update External Appointment Id in Birdeye
Get Contact Details
Integration Callback
Mark Invoice as Paid
Creation of Contact
Update Appointment
Update Ticket

Names are Birdeye’s own, read from its public Zapier listing on 28 August 2026.

Questions

Common questions about Birdeye

What does Birdeye company do?

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

What is birdeye on Solana?

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

What is birdeye AI?

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.