Birdeye + StackGo

Birdeye and the compliance workflow around it.

Birdeye publishes 16 trigger events and 9 actions on its public Zapier listing. That is what a StackGo connector would be built on.

Marketing Before the workflow Not connected yet
What Birdeye is

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Description supplied by Birdeye.

Where it fits

Before the workflow starts

Marketing systems hold people who are not clients yet. Compliance obligations begin at the moment one becomes a client, so this sits just upstream of the first step. The handover is the part worth getting right.

A check can start from
  • New Contact
  • New Lead
What StackGo sends to Birdeye

An outcome, never the client’s identity data. Birdeye would be told what happened; the verification detail stays in your system of record.

  • What happened
  • Who it was for
  • When
  • Where the record is

Personal fields are off by default. What goes back to your CRM explains the default; what each field holds is set out in what “integrates with” actually means.

Everything else Birdeye publishes

Birdeye’s public integration surface

The rest of what Birdeye exposes on Zapier, beyond the ones above. This is the raw material a connector would use.

14 more events
  • New Appointment
  • Cancel Appointment
  • New Canceled Invoice
  • Complete Appointment
  • Confirm Appointment
  • New Refund
  • New Ticket
  • New Invoice
  • New Payment
  • New Review
  • No Show Appointment
  • Review Deleted
  • Review Updated
  • Survey Completed
9 actions
  • Create Appointment
  • Create Customer
  • Create Invoice
  • Update External Appointment Id in Birdeye
  • Get Contact Details
  • Integration Callback
  • Mark Invoice as Paid
  • Update Appointment
  • Update Ticket

Names are Birdeye’s own, read from its public Zapier listing on 23 October 2026.

Questions

Common questions about Birdeye

What does Birdeye company do?

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

What is birdeye on Solana?

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

What is birdeye AI?

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Questions taken from what people actually search in Australia. We answer only the ones our own data answers.

Where this sits

Birdeye sits beside the work, not inside it.

The compliance work happens in the five workflows below. Birdeye is where a check can start, or where the result lands.

Want Birdeye connected?

Requests decide the build order. Tell us and we will tell you where it sits.

Request this integration

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