Choosing business process automation software is hard when your team already lives in Microsoft 365, Salesforce, HubSpot, Xero or a practice suite. You’re juggling forms, spreadsheets and approvals across tools, while compliance (TPB Code, AUSTRAC AML/CTF) raises the stakes. Generic automation often breaks at hand‑offs, stores PII where it shouldn’t, or creates ‘swivel‑chair’ work between tabs. IT won’t sign off brittle zaps for critical workflows; managers need fewer errors, faster cycle times and clear ROI. You need automation that fits your stack, respects data residency and access controls, and is simple enough for the business to run without a battalion of developers.
This guide compares 12 leading business process automation platforms for Australian organisations. For each, we summarise what it does, why it stands out locally (think integration strength, data handling, security and support), ideal industries and use cases, and pricing at a glance. Expect a mix of no‑code workflow builders, enterprise orchestration and RPA—covering onboarding/KYC, finance, HR, service and project workflows. Whether you’re an accounting firm, a professional services practice or a scaling tech company, use this shortlist to pick a tool that works where you already work.
1. StackGo
If your team lives in HubSpot, Salesforce or Xero, StackGo lets you keep it that way. This business process automation software productises KYC/AML and screening workflows so staff can trigger and complete checks from inside your existing stack—no new tabs, no brittle zaps, and far fewer manual errors.
What it does
StackGo provides an integration platform with tools like IdentityCheck that read a contact from your CRM, verify their identity, and write back the outcomes to the record. A privacy layer ensures PII isn’t stored in the CRM and is only accessible to MFA‑authenticated admins. With global coverage across 200+ countries and 10,000 document types, it standardises onboarding and background screening without forcing a new system on your users.
Why it stands out in Australia
Australian firms juggling TPB obligations and AUSTRAC AML/CTF readiness need automation that fits operational reality. StackGo’s out‑of‑the‑box, robust integrations remove “swivel‑chair” work, reduce human error, and keep sensitive data out of general user views. Because it’s designed to run inside everyday SaaS (HubSpot, Salesforce, Xero), change management is light and adoption is fast—ideal for compliance-critical workflows where reliability matters.
Ideal industries and use cases
From professional services to education, StackGo is built for regulated, process-heavy teams that can’t tolerate compliance drift.
- Accounting and bookkeeping: Client onboarding and identity verification aligned to TPB and AML/CTF workflows.
- Financial services and fintech: KYC during application and review, outcomes written back to CRM.
- Legal and professional services: Matter/client intake with identity verification and audit-ready outcomes.
- Education and student services: Remote enrolment checks and document validation.
- Recruitment and screening: Candidate identity and background screening within existing systems.
- Real estate, gaming, crypto, dating: High-assurance identity checks at sign-up or transaction thresholds.
Pricing at a glance
Pricing for IdentityCheck is usage-based, billed per check. This keeps costs aligned to volume and makes it simple to model ROI across onboarding and screening flows. Contact StackGo for commercial tiers and expected per‑check costs based on your volumes.
2. Microsoft Power Automate
For teams already working in Microsoft 365, Power Automate brings business process automation software closer to where people collaborate. It’s Microsoft’s low‑code engine for building cloud flows, approvals and task automations across Outlook, Teams, SharePoint and beyond, without standing up a separate platform.
What it does
Power Automate helps you create cloud workflows and business process flows with drag‑and‑drop tools and ready‑made templates. It includes multiple connectors to integrate with existing apps, plus AI Builder and task mining features to uncover and automate repetitive work. The result is faster, consistent execution of everyday processes with minimal developer input.
Why it stands out in Australia
If your organisation runs on Microsoft 365, Power Automate fits that reality: users stay in familiar tools, IT leverages a platform they already administer, and adoption is simpler. It’s easy to get started thanks to templates and low‑code builders, though reviewers note it’s best for teams committed to the Microsoft ecosystem and that performance can lag on very large datasets.
Ideal industries and use cases
Power Automate suits mid‑market and enterprise teams standardising on Microsoft for collaboration and document management.
- Approvals at scale: Invoice, expense and leave approvals with auto‑routing and reminders.
- Employee lifecycle: Onboarding notifications, account provisioning steps, training reminders.
- Service operations: Triage and route requests, post status updates to Teams channels.
- Document workflows: Generate, move and archive files in SharePoint/OneDrive with audit trails.
- Compliance admin: Standardise repetitive, time‑sensitive tasks with clear audit steps.
Pricing at a glance
Based on published plan structures: Power Automate Premium is listed at $15 per user per month, and the Power Automate Process plan at $150 per bot per month. Actual licensing and availability can vary by region and agreement, so confirm pricing for your tenancy before rollout.
3. Nintex Process Platform
Nintex is enterprise-grade business process automation software focused on streamlining complex, document-heavy workflows with strong governance. It combines low-code workflow design with document automation, eSignatures and analytics to help teams manage risk, reduce costs and lift productivity.
What it does
Nintex provides process automation and intelligence capabilities that let teams orchestrate end-to-end workflows without heavy development. It can be deployed in the cloud or in-house, and integrates with your existing stack to standardise work and surface performance insights.
- Workflow automation: Design and run multi-step processes with rules and approvals.
- Document automation: Generate and route documents automatically.
- eSignature: Execute agreements securely within the flow.
- RPA: Automate repetitive desktop tasks where APIs aren’t available.
- Connectors: Link popular apps and data sources to reduce manual hand-offs.
- Process analytics: Monitor throughput and identify bottlenecks.
Why it stands out in Australia
For organisations that need both low-code speed and enterprise control, Nintex’s blend of automation, document generation and governance is compelling. Reviewers highlight its customisation and integration strength, noting it fits well alongside existing systems. Be aware that very complex automations may challenge non-technical users, and some features take time to master.
Ideal industries and use cases
Nintex suits regulated, process‑heavy teams aiming to standardise critical workflows and documentation.
- Accounting and professional services: Engagement letters, client approvals, audit trails.
- Financial services: Product and policy approvals, compliant document generation, eSign.
- Legal and commercial: Contract automation with routed reviews and signatures.
- Education and HR: Offer letters, onboarding packs, policy acknowledgements.
- Operations and compliance: Controlled documents, corrective actions, change requests.
Pricing at a glance
Published plan structures indicate three tiers: a Pro plan at $25,000 per year, a Premium plan at $50,000 per year, and a custom enterprise option. Pricing varies by use case and volume—confirm current licensing and inclusions with Nintex before committing.
4. Atlassian Jira Automation
When your delivery and service teams already live in Jira, the fastest path to business process automation is often the one built in. Jira’s native automation helps you cut manual steps from project and service workflows so issues move, fields update and stakeholders are notified without someone pushing buttons all day.
What it does
Jira Automation lets you create rules that react to events, schedules or conditions and then perform actions on issues and projects. Typical patterns include transitioning issues when work is completed, updating fields to keep data consistent, posting notifications to keep stakeholders aligned, and linking related work to reduce double entry. It’s designed to be configured by admins with a visual rule builder, keeping simple automations close to the teams who rely on them.
Why it stands out in Australia
If your organisation coordinates delivery, support or change management in Jira, keeping automation inside the same system reduces context‑switching and the risk of brittle hand‑offs. Governance is simpler too, because audit trails, permissions and workflow logic all live together. For teams standardising on Atlassian tooling, this keeps automation accessible without introducing another platform to learn or secure.
Ideal industries and use cases
Jira Automation suits teams that run structured work in Jira and need consistency at scale.
- Software and product: Auto‑transition tickets, enforce definition‑of‑done checks, and update backlogs.
- IT service and operations: Route requests, set priorities, and keep SLAs on track in service queues.
- PMOs and professional services: Standardise project templates, stage‑gates and status communications.
- Compliance and change: Trigger reviews, approvals and evidence capture within controlled workflows.
Pricing at a glance
Jira Automation is available with Jira products, with licensing and usage entitlements varying by edition and user count. Confirm current inclusions, limits and commercial terms with your Atlassian plan before scaling critical workflows.
5. UiPath
When your bottlenecks live in keystrokes and copy‑paste rather than APIs, UiPath is the heavyweight RPA option to scale automation beyond forms and approvals. It helps teams turn manual, repetitive tasks into reliable software‑driven steps so people can focus on the higher‑value parts of the job.
What it does
UiPath allows organisations to identify inefficient processes, transform them through robotic process automation, and analyse performance over time. In practice, that means building automations for routine, rules‑based tasks and running them consistently to cut error rates and cycle times, with training resources and a strong community to help teams get up to speed.
Why it stands out in Australia
For Australian organisations with legacy or desktop‑heavy workflows—think line‑of‑business tools with limited APIs—UiPath’s RPA focus can unlock quick wins without replacing systems. Customers rate the user interface, community and training, but note that advanced features can be complex and enterprise‑level solutions are costly, so it’s best aligned to mid‑market and enterprise programs with a clear business case.
Ideal industries and use cases
UiPath fits best where high‑volume, rule‑based tasks dominate and accuracy matters.
- Back‑office operations: Data entry, reconciliations and report compilation.
- Finance and compliance: PO processing, invoice handling and audit‑ready evidence capture.
- HR and onboarding: Document checks, notifications and status updates across systems.
- IT and service desks: Classify, route and update tickets to keep SLAs moving.
- Customer operations: Pull/push data between portals, CRMs and spreadsheets.
Pricing at a glance
UiPath’s enterprise offerings are generally quote‑based and, as reviewers note, can be considerable for smaller teams. Engage the vendor for current licensing and deployment options before committing to a scaled rollout.
6. Automation Anywhere
When repetitive, rules‑based work lives outside tidy APIs, Automation Anywhere helps you scale beyond basic connectors. It’s a cloud‑native, AI‑powered RPA platform built to discover inefficient steps and automate them at scale so people can focus on higher‑value tasks.
What it does
Automation Anywhere enables organisations to discover and automate inefficient processes using software robots. As a cloud‑native, AI‑assisted platform, it’s designed for large‑scale RPA programmes—standardising how bots are built, deployed and monitored to cut errors and cycle times across back‑office workloads.
Why it stands out in Australia
Enterprises that need flexibility and central governance will appreciate its ability to support bigger automation initiatives. Being cloud‑native helps IT roll out and manage RPA across distributed teams. Reviewers note a steep learning curve and ongoing maintenance effort as programmes grow, and that costs can be prohibitive for smaller businesses—so ensure there’s a clear business case.
Ideal industries and use cases
Best for high‑volume, compliance‑sensitive operations where accuracy and throughput matter.
- Finance and shared services: Invoice capture, reconciliations, statement processing.
- Banking and insurance: Data extraction, application processing, policy updates.
- HR and admin: Onboarding paperwork, data entry, records updates across systems.
- IT and service desks: Ticket triage, classification, and status updates at scale.
Pricing at a glance
Enterprise pricing is quote‑based. Third‑party reviews highlight that it can be costly for smaller teams. Validate licensing, hosting and support costs against projected bot throughput to confirm ROI before scaling.
7. Appian
Appian blends low‑code speed with enterprise orchestration so teams can design, automate and optimise end‑to‑end processes without building everything from scratch. If you need business applications, human‑in‑the‑loop workflows and system integrations under one roof, Appian is built for that job.
What it does
Appian combines enterprise low code with full‑stack automation to deliver secure, scalable process apps. Teams use drag‑and‑drop to model processes, build interfaces and enforce governance, then monitor performance to keep cycle times and errors down.
- Low‑code design: Drag‑and‑drop user interfaces and process models.
- Orchestration: Coordinate people, systems and decisions in one flow.
- Platform governance: Platform user management and role‑based access.
- Security: Data security controls baked into apps and workflows.
- Operational awareness: Notifications and tracking to keep work moving.
Why it stands out in Australia
For regulated Australian organisations that need both speed and control, Appian’s end‑to‑end approach helps ship compliant workflows faster than custom builds. It’s a strong fit where processes span multiple teams and systems. Reviewers highlight quick builds with minimal development support; others note occasional scalability limits and pricing complexity, so validate fit against your programme size and roadmap.
Ideal industries and use cases
Appian is used widely across financial services, insurance, life sciences and the public sector, where resilience and auditability matter.
- Financial services: Customer servicing, product and policy approvals, exception handling.
- Insurance: Claims intake, assessments, multi‑party case management.
- Public sector: Permits, grants, regulatory case workflows with audit trails.
- Life sciences: Study/site management, controlled process changes.
- Operations/Shared services: Cross‑system approvals, service requests, compliance attestations.
Pricing at a glance
Published plan structures include a free Community plan for up to 15 users. Other options list a fully featured application plan ranging roughly from $2 to $75 per user per month, plus Platform and Unlimited plans on a custom‑quote basis. Confirm current licensing and inclusions for your region and deployment before rollout.
8. Pega Platform
Pega Platform is enterprise business process automation software geared to unify experiences and automate complex work across systems. It blends decisioning with workflow automation so teams can cut repetitive tasks, keep processes consistent, and improve customer outcomes without stitching together brittle ad‑hoc integrations.
What it does
Pega combines decision‑making and workflow automation to improve efficiency and streamline experiences. It can learn and adapt to new data rapidly and automate across systems and channels, helping organisations coordinate people, processes and apps. Core platform capabilities called out by reviewers and vendor materials include integrations, DevOps, cloud and security, with the platform positioned to build apps that are secure, scalable, maintainable and controllable.
Why it stands out in Australia
For Australian organisations that need flexibility and robustness in the same platform, Pega’s versatility is a strong draw. The ability to orchestrate decisions and workflows across multiple systems and channels reduces swivel‑chair effort and errors, while cloud and governance features help IT standardise how automations are delivered. Be mindful that teams report a steep learning curve during implementation and limited documentation in parts, so plan enablement accordingly.
Ideal industries and use cases
Pega suits enterprise and mid‑market teams looking to standardise end‑to‑end work and customer interactions across a heterogeneous stack.
- Customer operations: Unify experiences across channels, automate routing and status updates.
- Approvals and exceptions: Coordinate multi‑step reviews and decisions across systems.
- Shared services/back office: Replace repetitive, rules‑based tasks with automated flows.
- Digital onboarding and requests: Orchestrate steps, data checks and notifications in one place.
Pricing at a glance
Pricing and licensing details were not publicly available in our cited sources. Confirm current editions, inclusions and total cost of ownership (cloud, support, training) with Pega before scaling critical workflows.
9. Camunda
Camunda is developer‑friendly business process automation software that favours an open, code‑centric approach. If you want to embed workflows into your own apps and services—rather than move users into yet another system—Camunda provides the building blocks to model, execute and monitor processes with engineering‑grade control.
What it does
Camunda’s open architecture integrates cleanly with common web frameworks and connects to practically any process endpoint. Teams build diagrams in a web or desktop modeller, then implement and run automations using mainstream languages, with health dashboards to track automation progress and reliability.
- Open integration: Hooks up to any process endpoint.
- Flexible implementation: Build with Java, Go, Node.js, Python or C#.
- Modelling tools: Web or desktop diagram builders.
- Operational insight: Health dashboards to monitor automation.
Why it stands out in Australia
For Australian engineering teams standardising on modern stacks, Camunda’s “bring your own code” model fits neatly into existing development practices and CI/CD. You keep ownership of patterns, testing and deployment, and avoid brittle black‑box automations. Do note: creating workflows typically involves coding, so it suits teams with developer capacity.
Ideal industries and use cases
Camunda is a strong fit where processes are complex, event‑driven and tightly coupled to internal systems.
- Software‑led organisations: Embed workflows within services and portals.
- Financial and professional services: System‑to‑system orchestration with audit visibility.
- Ops and shared services: Long‑running, multi‑step processes that span several apps.
- Product and platform teams: Standardise approvals, hand‑offs and service provisioning in code.
Pricing at a glance
According to published references, Camunda is available free for up to 5 users, a Starter plan is listed at $103 per month for 10 users, and an Enterprise edition is quote‑based. Confirm current licensing and inclusions with the vendor before committing.
10. Bizagi
Bizagi combines process modelling with automation and low‑code apps so teams can map, standardise and then execute business workflows. Its intuitive designers and central cloud repository make it simple to document processes, collaborate on improvements and connect automations to the systems you already run. Reviewers consistently note how easily Bizagi integrates with existing applications and how approachable its tooling is for business users.
What it does
Bizagi provides business process modelling, automation and process management capabilities in one platform. You can use visual designers to capture processes, build low‑code apps and orchestrate multi‑step workflows, with integrations that plug into your current stack to reduce manual hand‑offs and data re‑entry.
Why it stands out in Australia
For Australian teams needing clear, auditable process maps and a practical path to automation, Bizagi’s ease of use and integration strength are big wins. It helps unify stakeholders around standardised workflows without heavy development. Note that some reviewers report limited Mac compatibility, so confirm fit for mixed device fleets before rollout.
Ideal industries and use cases
Bizagi suits organisations that want to lift consistency and visibility before scaling automation.
- Professional services: Standardise client intake, approvals and engagement steps.
- Finance operations: Route invoices, expenses and policy approvals with clear checkpoints.
- HR and people ops: Coordinate onboarding tasks, forms and manager sign‑offs.
- Service and support: Triage requests, enforce SLAs and track escalations.
- Education and admin: Streamline enrolment and internal approval chains.
Pricing at a glance
Public sources indicate consumption‑based pricing with quotes tailored to usage. Engage Bizagi for a current proposal and confirm inclusions (modelling, automation/runtime, users and integrations) for your environment.
11. ProcessMaker
ProcessMaker is business process automation software aimed at streamlining mission‑critical workflows without heavy custom development. With low‑code design, intelligent document processing and analytics, it helps teams replace manual, error‑prone steps with governed, auditable processes that fit alongside existing systems.
What it does
ProcessMaker combines low‑code BPA with tools to build and run end‑to‑end workflows.
- Low‑code builders: Drag‑and‑drop form builder and process designer.
- Intelligent document processing: Extract and validate data from documents at speed.
- Process intelligence: Surface insights to optimise throughput and reduce bottlenecks.
- Custom reports and dashboards: Track SLAs, cycle times and exceptions.
- Integration support: Connect to your current infrastructure to reduce swivel‑chair work.
Why it stands out in Australia
For Australian organisations with document‑heavy, compliance‑sensitive processes, ProcessMaker’s mix of IDP and low‑code design shortens delivery time while keeping governance tight. Reviewers highlight easy implementation and intuitive drag‑and‑drop configuration. Note that some report limited branding customisation and slower support turnaround in parts, so factor that into your enablement plan.
Ideal industries and use cases
ProcessMaker suits regulated, process‑dense teams that need consistency and auditability.
- Accounting and professional services: Client intake, engagement approvals, evidence trails.
- Financial services and fintech: KYC documentation, application reviews, exception handling.
- Education and student services: Enrolment workflows, document capture and validation.
- HR and people operations: Onboarding packets, approvals, policy acknowledgements.
- Operations and shared services: Request triage, change requests, corrective actions.
Pricing at a glance
According to published references, three plans are offered: a Platform plan with unlimited users starting at $1,475 per month, a Pro plan, and an Enterprise plan with customised pricing. Confirm current licensing, hosting and inclusions with ProcessMaker for your environment and volume.
12. Salesforce Flow
If Salesforce is your system of record for sales, service and onboarding, keeping automation inside the CRM cuts hand‑offs and errors. Salesforce Flow is the native way to standardise steps around your records so the right tasks, updates and alerts happen without swivel‑chair work or brittle external wiring.
What it does
Salesforce Flow is Salesforce’s built‑in capability for automating CRM‑centred processes. Teams use configuration to orchestrate data updates, route work, and guide users through consistent steps tied to contacts, accounts, opportunities and cases—so execution is faster and fewer things fall through the cracks.
- Configuration‑driven flows: Standardise multi‑step processes around your records.
- Routing and updates: Move work to the right owner and keep fields in sync.
- User guidance: Present guided steps inside Salesforce to reduce rework.
- Notifications: Keep stakeholders informed when status changes or deadlines near.
Why it stands out in Australia
For Australian organisations already invested in Salesforce, Flow keeps business process automation software where staff live, making adoption and governance simpler. It also pairs well with productised integrations like StackGo—so you can trigger KYC/AML checks from a record, have sensitive data handled via a privacy layer, and write outcomes back to Salesforce for audit without exposing PII to general users.
Ideal industries and use cases
Flow suits sales‑ and service‑led teams that rely on Salesforce as their operational hub.
- Professional services: Client intake, engagement approvals, task hand‑offs.
- Financial services: Application triage, exception routing, outcome logging.
- Education and student services: Enrolment tasks, document status tracking.
- Support operations: Case escalations, entitlement checks, SLA nudges.
- Revenue operations: Lead assignment, renewal workflows, data hygiene.
Pricing at a glance
Licensing and feature entitlements for Salesforce Flow vary by Salesforce edition and any add‑ons in your tenancy. Confirm current inclusions, limits and costs with Salesforce before rolling out mission‑critical automations.
Next steps
The right automation is the one your people will actually use. Start by matching your shortlist to where your teams live—Microsoft 365, Salesforce, Jira, or your practice suite—and to the level of governance you need. Prioritise tools that reduce swivel‑chair work, protect PII, and deliver measurable cycle‑time and error‑rate improvements.
Pick one high‑leverage workflow—client onboarding/KYC, invoice approvals, or employee onboarding—and run a 30–60 day pilot. Map the as‑is process, set success metrics (lead time, touch time, rework), and involve IT and compliance early to validate data handling, access controls and audit evidence. Review pricing against real usage, not just seats, before you scale.
If you want out‑of‑the‑box KYC/AML and screening embedded in your CRM with a privacy layer and per‑check pricing, keep your team in their flow and your data under control. See how it works with StackGo and ship your first compliant workflow without adding another system for staff to learn.
