Verify customers from MYOB

MYOB is coming soon. Once MYOB releases its Zapier app, a new customer will be able to start a check, with the result held in StackGo.

We found no public integration surface for MYOB: no Zapier app and no published events.

Accounting System of record Coming soonComing soon: MYOB’s Zapier app is not available yet. Talk to us to be first on it.

Also listed under HR & payroll

How the StackGo and MYOB integration works · Watch the video: client ID checks for accounting practices using MYOB
What MYOB is

MYOB is an Australian multinational corporation that provides tax, accounting and other business services software to small and medium businesses.

Description supplied by MYOB.

The trigger

What starts a check

You do not open StackGo. A change in the system starts the work, and the system stays your source of truth.

  • New customer (TBC)

MYOB has not published its Zapier triggers yet, so the trigger name is TBC. Our other accounting connections start from a new customer, and MYOB is expected to work the same way.

The result

Where the result goes

StackGo will email your team when the check is complete, and the result and full report will be in StackGo. Nothing is written back to MYOB through Zapier.

Setting it up

Through Zapier, once MYOB releases its app

Start a check when a customer is added, once MYOB releases its Zapier app.

Set up once · Before your first check

Once MYOB’s Zapier app is out, one Zap starts Create Verification

A one-off set-up, once MYOB releases its Zapier app: one Zap, built once, runs for every new customer. The MYOB trigger name is TBC.

The Zap: a MYOB new customer trigger (name TBC) starts IdentityCheck’s Create Verification action, with the customer’s name and email mapped across.
  • Built once, runs for every client. Use the API key from StackGo, under Integrations, Zapier.
  • The MYOB trigger name is TBC. MYOB has not published its Zapier triggers yet.
How it runs

From a new customer in MYOB to a verified client

Once MYOB releases its Zapier app: your team adds the customer in MYOB, the Zap emails them a check link, they verify on their phone, and StackGo emails your team the result.

How it runs, in five steps: add the customer in MYOB; a new customer trigger (name TBC) fires in Zapier; Create Verification emails the check link; the client verifies on their phone; the result and full report are in StackGo.
  1. Add the customer. From the Create menu, choose Contact, select Customer, add their name and email, and save.
  2. New customer (TBC). Once MYOB releases its Zapier app, saving a new customer starts the Zap. Trigger name TBC.
  3. Create Verification. The Zap passes the customer’s name and email to StackGo, which emails the check link.
  4. The client verifies. A short form if you ask for one, then ID photo and selfie on their phone.
  5. Result in StackGo. Result and full report in StackGo, and your team is emailed when the check is complete.
Step 1 · Start in MYOB

Add the customer in MYOB Business

Add the customer in MYOB Business with their name and email, and save. Once MYOB releases its Zapier app, that is what starts the check.

The MYOB Business new contact form with Contact type Customer, the customer’s name and email and the Save button, and the Contacts list.
  1. Contact type: Customer. Once MYOB releases its Zapier app, a new customer is what starts the check.
  2. Include their email. MYOB does not require it, but the check link goes to this email.
  3. Save the new customer. Once MYOB releases its Zapier app, that is the moment New customer (TBC) fires.
Step 2 · The client verifies

On the client’s phone, a few minutes, nothing to type

Everything happens on the client’s own phone, from the email StackGo sends.

Four phone screens: the IdentityCheck email, an optional short form, photographing the ID, and taking a selfie.
  1. Open the link. An email from IdentityCheck, sent on behalf of your business.
  2. A few questions (optional). Only if you have set up a form: details, consent or a few questions.
  3. Photograph the ID. Passport, driver licence or national ID card.
  4. Take a selfie. A quick photo to match their face to the ID.
Step 3 · Your team is told

StackGo emails your team when the check is complete

StackGo emails your team the result as soon as the check is complete.

The email StackGo sends your team: the result in the subject line, a View details button, and the PDF report when attachments are turned on.
  1. The result is in the subject line. It goes to the Notification Email set in StackGo, under Account, Notifications.
  2. View details opens the full report in StackGo.
  3. The PDF report can be attached too. Ask us to turn it on.
Step 4 · The full report

The result and the full report in StackGo

The report records the document, date of birth, ID and selfie images, and a timeline of the check. Download it as a PDF for your records.

The verification report in StackGo: result Positive, document type, country, number, date of birth, expiry, the ID and selfie images, and a Download PDF button.
Questions

Common questions about MYOB

What is MYOB integration?

We found no public integration surface for MYOB — no Zapier app and no published events. That is the honest reason there is no StackGo connector, and it is the thing that would have to change first.

Does StackGo write the result back to MYOB?

Not automatically. Through Zapier, nothing is written onto the MYOB record: IdentityCheck sends results by webhook, not as a Zapier trigger. StackGo emails your team when the check is complete, and the result and full report are in StackGo. If you need the result on the record, it can be set up from that webhook.

What does the client have to do?

Open the email from IdentityCheck on their phone, answer a short form if you have set one up, photograph their ID and take a selfie.

How does my team find out the result?

StackGo emails the Notification Email set under Account, Notifications, with the result in the subject line and a link to the full report. The PDF report can be attached if you ask us to turn it on.

Can something other than “New customer (TBC)” start a check?

MYOB has not published its Zapier triggers yet, so the trigger name is TBC. Our other accounting connections start from a new customer, and MYOB is expected to work the same way.

Where this sits

MYOB is the record. StackGo runs the steps around it.

MYOB is where a check starts. StackGo runs the steps and keeps the record of each one.

MYOB is coming soon

MYOB has not released its Zapier app yet, so nothing can start a check from MYOB today. Tell us you need it and we will let you know as soon as it can.

Tell me when it is ready

Ready to make onboarding minutes, not hours?

Start free and run your first check today, or book a demo and we will walk you through it.

Cookie settings

Choose which optional cookies we can use. You can change this at any time from Cookie settings at the bottom of every page.