Document management

FYI + StackGo

Run compliance from inside FYI. Checks start from a record and the result lands back on the client.

FYI publishes 0 trigger events and 9 actions on its public Zapier listing. StackGo uses them today.

Document management System of record Native

Also listed under Practice management

What FYI is

FYI is a document management service for professionals

Description supplied by FYI.

The trigger

What starts a check from FYI

You do not open StackGo. A change in the system starts the work, and the system stays your source of truth.

EventWhat StackGo doesWhat comes back
A new client record is createdStarts intake and runs identityVerification status
The record moves to onboardingRuns identity, then AML screeningResult, risk rating, report link
Client details changeRe-screens against sanctions and PEP listsUpdated status, alert if changed
The write-back

What StackGo puts back on the record

Named fields on the FYI record, not a link to a portal someone has to log into. Every field is optional — you choose which ones get written, and the ones carrying client information are marked so that choice is an informed one.

FieldWhat it holds
Verification status Outcome
Verified, Refer, Failed or Pending
Risk rating Outcome
The assessed rating and the date it was set
Last checked Outcome
The date the check completed, so monitoring has a baseline
Report link Outcome
A link to the full record, behind your StackGo login. The link travels; the data does not.
Verified name Personal data
Full legal name as it appears on the document
Date of birth Personal data
As verified against the document
Document checked Personal data
Type, issuing country and expiry
Screening result Personal data
Clear, or a potential match with the list that matched
Beneficial owners Personal data
The individuals behind an entity, each with their own status
Form responses Personal data
Whatever the intake form collected
Verification report (PDF) Personal data
The whole session: every field collected, the document images, the timestamps. Attach it where your retention obligation is to hold the evidence, not a link to it.
  • Outcome Carries no identity data. Safe anywhere your team already works.
  • Personal data Client information. Turn it on where the record has the right access controls, and leave it off where it does not.
Run it one-way if that suits you better

The two directions are independent. You can have FYI start a check and write nothing back — the result stays in StackGo, behind your login, and FYI is never touched. Or write back without a trigger, and start checks by hand. Firms whose system of record is visible to support staff, contractors or an outsourced team often choose trigger-only for exactly that reason.

How it lands in FYI
  • Create or Update Client
  • Create or Update Client Group
  • Create or Update Job
  • Create or Update Task

FYI's own write operations. The result goes onto the record you already work in.

Everything else FYI publishes

FYI’s public integration surface

The rest of what FYI exposes on Zapier, beyond the ones above. Any of these can be wired into a StackGo workflow.

5 more actions
  • Create Document
  • Create Web Link
  • Create File Note
  • Look Up Client
  • Look Up Job

Names are FYI’s own, read from its public Zapier listing on 28 August 2026.

Setting it up

A native connector, set up once

Create the client and file the compliance documents automatically.

  1. Open an FYI Docs Contact

    Choose an FYI Docs contact you can test KYC with – e.g. yourself and select “IdentityCheck” from the drop-down.

  2. Manually trigger the IdentityCheck by selecting the automation Selecting the trigger will create an automated request to the IdentityCheck service requesting the ID check for your chosen Contact. We will receive the Contact’s full name and.

  3. Branded email is sent to the Contact

    You can add your company logo and preferred wording in the KYC email customization settings.

  4. Contact completes Identity Check

    The Contact opens a guided web browser session to take a picture of their Government-issued ID and a selfie.

  5. Track results via the FYI Docs Contact Notes

    You can also create automated Reminders for clients here, and internal Notifications here.

  6. Review detailed results

    If you are an IdentityCheck user, you can log in to see the KYC result.

Questions

Common questions about FYI

What is FYI software used for?

FYI is a document management service for professionals

What is FYI in it industry?

FYI is a document management service for professionals

What does FYI mean in finance?

FYI is a document management service for professionals

Questions taken from what people actually search in Australia. We answer only the ones our own data answers.

Where this sits

FYI is the record. StackGo runs the steps around it.

Every step writes back to FYI, so the client record stays the source of truth.

Ready to make onboarding minutes, not hours?

Start free and run your first check today, or book a demo and we will walk you through it.