Communication

8x8 + StackGo

8x8 and the compliance workflow around it.

8x8 publishes 3 trigger events and 3 actions on its public Zapier listing. That is what a StackGo connector would be built on.

Communication Across the workflow Not connected yet
What 8x8 is

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

Description supplied by 8x8.

Where it fits

Across the workflow, not at a step

A chat or support tool does not sit at one step of a compliance workflow. It carries the workflow to the people who have to act on it — which is why it belongs here, and why pinning it to Intake or Monitor would be wrong.

What StackGo sends to 8x8

An outcome, never the client’s identity data. 8x8 would be told what happened; the verification detail stays in your system of record.

  • What happened
  • Who it was for
  • When
  • Where the record is

Every field is optional. What each one holds, and which carry personal data, is set out once in what “integrates with” actually means.

Everything else 8x8 publishes

8x8’s public integration surface

The rest of what 8x8 exposes on Zapier, beyond the workflow. This is the raw material a connector would use.

3 events
  • New Chat Apps Message Received
  • New Delivery Receipt
  • New SMS Received
3 actions
  • Send Bulk SMS
  • Send Single Chat App Message
  • Send Single SMS

Names are 8x8’s own, read from its public Zapier listing on 28 August 2026.

Questions

Common questions about 8x8

Can 8x8 be integrated with Microsoft Teams?

There is no StackGo connector for 8x8 yet. 8x8 publishes 3 trigger events and 3 actions through Zapier, so building one is realistic. Requests decide the build order.

What is an 8x8 application?

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

Questions taken from what people actually search in Australia. We answer only the ones our own data answers.

Where this sits

8x8 sits beside the work, not inside it.

The compliance work happens in the five workflows below. 8x8 is where the result lands — nothing starts a check here.

Want 8x8 connected?

Requests decide the build order. Tell us and we will tell you where it sits.

Request this integration

Ready to make onboarding minutes, not hours?

Start free and run your first check today, or book a demo and we will walk you through it.