Dialpad + StackGo

Dialpad and the compliance workflow around it.

Dialpad publishes 2 trigger events and 6 actions on its public Zapier listing. That is what a StackGo connector would be built on.

Communication Across the workflow Not connected yet

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What Dialpad is

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Description supplied by Dialpad.

Where it fits

Across the workflow, not at a step

A chat or support tool does not sit at one step of a compliance workflow. It carries the workflow to the people who have to act on it — which is why it belongs here, and why pinning it to Intake or Monitor would be wrong.

What StackGo sends to Dialpad

An outcome, never the client’s identity data. Dialpad would be told what happened; the verification detail stays in your system of record.

What happened
Who it was for
When
Where the record is

Every field is optional. What each one holds, and which carry personal data, is set out once in what “integrates with” actually means.

Everything else Dialpad publishes

Dialpad’s public integration surface

The rest of what Dialpad exposes on Zapier, beyond the workflow. This is the raw material a connector would use.

2 events

Call State Changed
SMS Created

6 actions

Custom Actions (Beta)
API Request (Beta)
Create and Optionally Assign Contact in Dialpad
Get Office
Get Targets
Fetch Custom Actions

Names are Dialpad’s own, read from its public Zapier listing on 28 August 2026.

Questions

Common questions about Dialpad

What CRM does Dialpad integrate with?

There is no StackGo connector for Dialpad yet. Dialpad publishes 2 trigger events and 6 actions through Zapier, so building one is realistic. Requests decide the build order.