Communication

Switchboard + StackGo

Switchboard and the compliance workflow around it.

Switchboard publishes 2 trigger events and 1 action on its public Zapier listing. That is what a StackGo connector would be built on.

Communication Across the workflow Not connected yet
What Switchboard is

Switchboard enables you to build deeper relationships with customers through SMS, MMS and Video Texting.

Description supplied by Switchboard.

Where it fits

Across the workflow, not at a step

A chat or support tool does not sit at one step of a compliance workflow. It carries the workflow to the people who have to act on it — which is why it belongs here, and why pinning it to Intake or Monitor would be wrong.

A check can start from
  • Contact Created or Updated
  • Contact Replied
What StackGo sends to Switchboard

An outcome, never the client’s identity data. Switchboard would be told what happened; the verification detail stays in your system of record.

  • What happened
  • Who it was for
  • When
  • Where the record is

Every field is optional. What each one holds, and which carry personal data, is set out once in what “integrates with” actually means.

Everything else Switchboard publishes

Switchboard’s public integration surface

The rest of what Switchboard exposes on Zapier, beyond the ones above. This is the raw material a connector would use.

1 action
  • Create or Update Contact

Names are Switchboard’s own, read from its public Zapier listing on 28 August 2026.

Questions

Common questions about Switchboard

What is meant by switchboard?

Switchboard enables you to build deeper relationships with customers through SMS, MMS and Video Texting.

Which Switchboard events can start a compliance check?

“Contact Created or Updated”, “Contact Replied”. These are Switchboard’s own trigger names from its public Zapier listing. StackGo does not connect to Switchboard yet, so they show where a connector would start.

Questions taken from what people actually search in Australia. We answer only the ones our own data answers.

Where this sits

Switchboard sits beside the work, not inside it.

The compliance work happens in the five workflows below. Switchboard is where a check can start, or where the result lands.

Want Switchboard connected?

Requests decide the build order. Tell us and we will tell you where it sits.

Request this integration

Ready to make onboarding minutes, not hours?

Start free and run your first check today, or book a demo and we will walk you through it.