Groove + StackGo
Groove and the compliance workflow around it.
Groove publishes 15 trigger events and 7 actions on its public Zapier listing. That is what a StackGo connector would be built on.
Also listed under Client onboarding
The simple helpdesk for SaaS and eCommerce businesses.
Description supplied by Groove.
Across the workflow, not at a step
A chat or support tool does not sit at one step of a compliance workflow. It carries the workflow to the people who have to act on it — which is why it belongs here, and why pinning it to Intake or Monitor would be wrong.
- Customer Added
- Customer Replied
An outcome, never the client’s identity data. Groove would be told what happened; the verification detail stays in your system of record.
- What happened
- Who it was for
- When
- Where the record is
Every field is optional. What each one holds, and which carry personal data, is set out once in what “integrates with” actually means.
Groove’s public integration surface
The rest of what Groove exposes on Zapier, beyond the ones above. This is the raw material a connector would use.
- Agent Archived
- Agent Invited
- Agent Replied
- Note Added
- Test User Auth
- Ticket Assigned
- Ticket Closed
- Ticket Deleted
- Ticket Moved
- Ticket Opened
- Ticket Priority Changed
- Ticket Started
- Ticket State Changed
- Add Note
- Change Assigned Agent
- Close Ticket
- Create New Ticket
- Reopen Ticket
- Change Ticket State
- List Tickets
Names are Groove’s own, read from its public Zapier listing on 28 August 2026.
Common questions about Groove
What does groove software do?
The simple helpdesk for SaaS and eCommerce businesses.
What is groove used for?
The simple helpdesk for SaaS and eCommerce businesses.
How do I connect groove to Salesforce?
There is no StackGo connector for Groove yet. Groove publishes 15 trigger events and 7 actions through Zapier, including “Customer Added”, so building one is realistic. Requests decide the build order.
Questions taken from what people actually search in Australia. We answer only the ones our own data answers.
Groove is made by www.groovehq.com. We are not affiliated with them.
Want Groove connected?
Requests decide the build order. Tell us and we will tell you where it sits.
Request this integrationReady to make onboarding minutes, not hours?
Start free and run your first check today, or book a demo and we will walk you through it.