Choosing document verification software in Australia isn’t just a features checklist—it’s a compliance risk decision. You need reliable KYC/AML checks, Australian DVS access where appropriate, strong fraud defences (document authenticity, biometrics, liveness), and a workflow that fits the tools you already use. The wrong pick means clunky onboarding, manual workarounds, higher per‑check costs, and audit headaches with TPB or AUSTRAC. The right one quietly verifies clients, writes results back to your CRM or practice suite, protects PII, and scales as your volumes grow.
This guide compares eight leading options for Australian teams: StackGo, Equifax IDMatrix (DVS), Annature, Veriff, Sumsub, Veridas, DocuSign ID Verification, and InfoTrackID. For each, you’ll see what it is, standout features, Australian compliance and coverage (including DVS support and global documents), pricing signals, and who it’s best for. Whether you want an out‑of‑the‑box CRM integration, a direct DVS gateway, or a globally scalable KYC stack with advanced AI and liveness, you’ll be able to shortlist fast and move to a confident trial.
1. StackGo
StackGo is an integration-first platform that brings identity and document verification into the software you already use. Its productised workflow, IdentityCheck, lets teams trigger KYC checks from a contact record, capture only what’s needed, and write verified outcomes straight back—minus the swivel-chair and data sprawl.
What it is
Rather than adopting a new standalone tool, StackGo plugs verification into your CRM or practice stack. IdentityCheck reads contact details, initiates the check, and posts structured results to the record. A built-in Privacy Layer ensures PII isn’t stored in the CRM and is accessible only to MFA‑authenticated admins, reducing exposure and audit overhead.
Standout features
StackGo focuses on reliability and compliance-grade workflows, not DIY automations. It’s built to reduce errors, speed up onboarding, and keep evidence where auditors expect it—inside your system of record.
- Out‑of‑the‑box CRM embeds: Works with everyday platforms like HubSpot, Salesforce, and Xero.
- IdentityCheck workflow: Reads contact info, verifies, and writes back outcomes and evidence.
- Privacy Layer: Keeps PII out of the CRM; admin access gated by MFA.
- Global coverage: Supports identity verification in 200+ countries and 10,000+ document types.
- Productised integrations: Robust alternatives to brittle, custom “Zap”-style builds.
Compliance and coverage in Australia
Designed for regulated Australian teams, StackGo helps operationalise TPB proof‑of‑identity and KYC/AML workflows while reducing data handling risks through its Privacy Layer. It supports Australian and global document verification; if you require Australian DVS specifically, confirm requirements and configuration with the vendor.
Pricing
IdentityCheck is usage‑based with pricing per check, so you pay in line with verification volume rather than seats or long implementations.
Who it’s for
Teams that need compliant verification inside their existing tools, without new software to learn or maintain.
- Accounting and professional services: Embed POI/KYC into HubSpot, Salesforce, or Xero.
- Regulated SMEs: Need global document coverage with tight PII controls.
- Ops and compliance leads: Prefer productised, auditable workflows over custom automations.
- IT owners: Want minimal lift, fast time‑to‑value, and fewer moving parts to support.
2. Equifax IDMatrix (DVS)
Equifax IDMatrix is document verification software purpose-built for Australian identity checks via the government’s Document Verification Service (DVS). It validates an individual’s details by matching Australian government-issued documents against authoritative records, providing a compliant path for identity verification and helping reduce fraud during onboarding.
What it is
IDMatrix is Equifax’s verification gateway that connects to the Australian DVS to confirm identity information in real time. Instead of manual sighting or photocopies, organisations can verify details from Australian government documents and receive a pass/fail style outcome to support regulated onboarding and record‑keeping.
Standout features
IDMatrix centres on authoritative data matching through the Australian DVS, helping teams replace manual checks with consistent, auditable results. It’s a fit when you need local, DVS-backed verification embedded in your onboarding process.
- Direct DVS matching: Confirms Australian government documents against official records.
- Identity verification for compliance: Supports organisations undertaking AML/CTF identity checks.
- Real‑time responses: Rapid match/no‑match outcomes to keep onboarding moving.
- Enterprise provider: Backed by Equifax’s data security standards and service operations.
Compliance and coverage in Australia
Equifax’s DVS connection verifies Australian government documents by matching submitted data with government records, assisting AML/CTF and other regulated identity workflows. Coverage is focused on Australian documents; if you need international document verification, confirm scope and options with Equifax before committing.
Pricing
Equifax provides IDMatrix and DVS access on request. Engage Equifax for a tailored quote aligned to your expected verification volumes and required checks.
Who it’s for
IDMatrix suits Australian organisations that require authoritative, DVS-backed identity verification as part of regulated onboarding.
- Compliance‑led teams: Need defensible AML/CTF identity checks.
- Enterprises and agencies: Prefer a direct DVS gateway from a major provider.
- Businesses verifying Australian IDs: Focused primarily on local document verification.
3. Annature
Annature is a document verification software option that combines eSignatures with client identity checks, so teams can ask clients to sign and verify in a single, streamlined flow. It’s positioned for Proof of Identity (POI) and Know Your Customer (KYC) scenarios, helping reduce back-and-forth while keeping an auditable record of what was collected and agreed.
What it is
Annature provides electronic signatures alongside built‑in client verification for POI and KYC. Rather than juggling separate tools for signing and ID collection, businesses can run a single, guided experience that requests required identity information and captures a signed agreement in the same session.
Standout features
Annature’s appeal is the pairing of signatures and verification in one client‑friendly workflow, which can shorten onboarding time and reduce errors from manual steps.
- eSignatures + verification together: Trigger sign-and-verify in one experience.
- POI and KYC support: Collect the identity evidence you need for regulated onboarding.
- Client-friendly flows: Reduce friction and follow‑ups during remote onboarding.
Compliance and coverage in Australia
Annature supports POI and KYC use cases commonly required by Australian teams. If your policy mandates Australian Document Verification Service (DVS) matching or specific biometric checks, confirm capability and configuration directly with the vendor before rollout.
Pricing
Pricing depends on your mix of eSignatures and verification usage. Request a quote from Annature based on your expected volumes and required checks.
Who it’s for
Firms that want eSignatures and identity checks bundled into one straightforward client flow—especially professional services and compliance‑minded teams aiming to cut turnaround times while maintaining clear POI/KYC evidence.
4. Veriff
Veriff is AI‑powered document verification software that helps organisations instantly verify identities and prevent identity fraud. Alongside identity and document checks, it supports Proof of Address to confirm a customer’s residency as part of KYC workflows, making it a strong fit for digital onboarding where speed and fraud controls matter.
What it is
Veriff provides online identity and document verification to confirm a person’s details during signup or onboarding. Its Proof of Address capability helps you capture and validate residence information, supporting policies that require both ID and address evidence.
Standout features
Veriff emphasises quick decisions and fraud defence through advanced document analysis and automated checks that keep onboarding moving while reducing risk.
- AI‑powered checks: Instantly verify identities with advanced document verification.
- Fraud prevention: Designed to help prevent identity fraud by detecting problematic submissions.
- Proof of Address: Confirm address details to meet KYC requirements.
Compliance and coverage in Australia
For Australian teams, Veriff can support online KYC flows through document verification and Proof of Address. If your policy mandates Australian Government Document Verification Service (DVS) matching, confirm availability and configuration with the vendor before rollout. It’s suited to standardising remote onboarding and reducing manual identity sighting.
Pricing
Pricing is dependent on volumes and the mix of checks you require. Contact Veriff for a proposal aligned to your expected usage.
Who it’s for
Veriff suits organisations that need fast, automated identity verification with built‑in address confirmation, particularly when fraud prevention and scale are priorities.
- Digital onboarding teams: Seeking rapid, consistent outcomes.
- Compliance leaders: Want auditable verification without manual handling.
- Online businesses: Prioritising strong defences against identity fraud.
5. Sumsub
Sumsub is global-first document verification software designed to authenticate IDs at scale. Its Document Verification Service focuses on streamlining user checks by validating documents from over 220 countries and territories, accommodating different languages and formats so teams can standardise international onboarding without piecing together regional tools.
What it is
A dedicated document verification service that authenticates identity documents worldwide. By focusing on coverage breadth and handling varied formats, Sumsub helps operations and compliance teams reduce manual review and bring consistency to cross‑border KYC flows.
Standout features
Sumsub’s core strength is broad, language‑agnostic document support, helping you keep a single verification process as your customer base spans regions.
- Global coverage: Authenticate documents from 220+ countries and territories.
- Language/format flexibility: Works across document languages and formats to reduce exceptions.
- Streamlined user checks: Aims to cut manual handling and keep onboarding moving.
Compliance and coverage in Australia
For Australian organisations onboarding locally and abroad, Sumsub’s extensive document coverage supports online ID checks and standardised processes. If you require Australian Government Document Verification Service (DVS) matching or specific local compliance controls, confirm capabilities and configuration with the vendor before deployment.
Pricing
Pricing is usage‑dependent. Request a quote from Sumsub based on your expected verification volumes and the checks you plan to run.
Who it’s for
Australian teams that need a single provider to handle international identity documents reliably.
- Businesses with global customers: Consistent verification across regions.
- Compliance and ops leads: Reduce manual exceptions from language/format differences.
- Digital onboarding teams: Scale verification without stitching together multiple regional tools.
6. Veridas
Veridas is document verification software focused on high‑assurance, automated document authentication. The company positions its document validation solution as combining advanced AI and machine learning to authenticate identity documents globally, with a vendor‑claimed accuracy of over 99%—a strong draw for teams standardising checks across markets.
What it is
A global document validation solution that uses AI and machine learning to authenticate identity documents. Veridas is designed to help organisations confirm whether an ID is genuine, reduce manual handling, and deliver consistent verification outcomes as part of KYC onboarding.
Standout features
Veridas emphasises accuracy and consistency at scale, helping compliance and operations teams keep onboarding fast without sacrificing rigour.
- 99% accuracy claim: Vendor‑reported accuracy for global document authentication.
- AI/ML document validation: Advanced analysis to authenticate identity documents.
- Global reach: Built for worldwide document coverage to support cross‑border onboarding.
- Automation to cut manual review: Streamlines routine checks to speed up decisions.
Compliance and coverage in Australia
For Australian teams, Veridas supports online document authentication that can complement AML/CTF onboarding. If your policy requires checks via the Australian Government Document Verification Service (DVS), confirm availability and configuration with the vendor before rollout to ensure alignment with your control framework.
Pricing
Pricing is tailored to usage and the scope of checks. Engage Veridas for a proposal based on your expected verification volumes and required controls.
Who it’s for
Veridas suits organisations that need accurate, automated document verification with broad international coverage as part of a scalable KYC process.
- Businesses onboarding international clients
- Teams prioritising high‑accuracy, automated checks
- Compliance/ops leaders scaling verification volumes
7. DocuSign ID Verification
DocuSign ID Verification is document verification software embedded in the DocuSign signing experience. It verifies a signer’s identity online using government IDs and liveness detection, so you can add identity assurance to critical agreements without sending clients through a separate tool or interrupting signature workflows.
What it is
An identity verification step that sits alongside DocuSign eSignatures. Signers prove who they are by submitting a government ID and completing liveness detection, helping you confirm identity before documents are executed and reducing the need for manual sighting.
Standout features
DocuSign focuses on keeping verification tightly coupled to the signature event, improving completion rates and reducing admin overhead.
- Government ID checks: Verify signers using official identity documents.
- Liveness detection: Help ensure the person present matches the ID submitted.
- In‑session verification: Keep identity checks inside the signing flow to minimise drop‑off.
- Standardised experience: Provide a consistent, repeatable process for remote agreements.
Compliance and coverage in Australia
For Australian teams, DocuSign ID Verification can support POI/KYC policies that require online identity checks during agreement execution. If your policy mandates use of the Australian Government Document Verification Service (DVS), confirm availability and configuration with DocuSign before rollout.
Pricing
Pricing depends on volumes and the verification features you enable. Contact DocuSign for a proposal aligned to your expected usage.
Who it’s for
Organisations that want to build identity checks straight into their signing journey.
- Teams already using DocuSign eSignature
- Regulated firms needing identity assurance at point of signature
- Ops/compliance leaders standardising remote verification without extra tools
8. InfoTrackID
InfoTrackID is a secure, digital online platform for identity verification in Australia. It’s used for Verification of Identity (VOI) and supports facial recognition with liveness checks, letting teams complete remote identity capture without in‑person sighting or manual photocopies.
What it is
A purpose-built online identity and document verification software solution that streamlines VOI. InfoTrackID guides users through submitting their ID and completing biometric checks, returning a straightforward result that teams can use to progress onboarding or due diligence.
Standout features
InfoTrackID focuses on a simple, secure VOI experience backed by biometric signals to help confirm the person presenting the ID is the rightful holder.
- Facial recognition and liveness: Extra assurance the person matches the submitted ID.
- Digital VOI workflows: Capture and verify required identity evidence online.
- Remote verification: Reduce in‑person sighting and speed up turnaround.
Compliance and coverage in Australia
InfoTrackID supports VOI use cases commonly required by Australian organisations. If your policy mandates checks via the Australian Government Document Verification Service (DVS) or additional AML/CTF controls, confirm capability and configuration with the vendor before deployment.
Pricing
Pricing depends on your verification volumes and required features. Request a proposal from InfoTrackID aligned to your expected usage.
Who it’s for
Teams that want a straightforward, biometric‑enabled VOI workflow with remote capture.
- Businesses with VOI obligations
- Firms standardising remote identity checks in Australia
- Ops/compliance teams wanting liveness as part of verification
Next steps
Shortlist by what you must satisfy: Australian DVS mandates versus global coverage, bundled eSign versus standalone KYC, and whether you want checks living inside your CRM. The best pick is the one that reduces handling, keeps audit trails tight, and scales with volume without new software to learn.
- Define your policy line: DVS required? POI/KYC scope, liveness/biometrics, Proof of Address.
- Map the workflow: Trigger point, evidence captured, writeback fields, who can view PII.
- Run a 2‑week pilot: 20–50 checks; track completion time, failure causes, fraud catches.
- Check compliance and data handling: TPB/AUSTRAC alignment, retention, access controls.
- Compare total cost: Per‑check pricing + implementation effort + support SLAs.
If you want verification embedded in HubSpot, Salesforce or Xero with a Privacy Layer and usage‑based pricing, start a conversation with StackGo.
